Rental FAQs


Local Touch, Local Fun
How do I know I'm getting a good vacation rental?
SkyRun provides photos, maps, amenity details and guest book comments about the property you will be renting. Our staff has first- hand knowledge of each rental, so don't hesitate to call us if you have any questions.


What is included?
Our rentals come fully furnished with TVs, high-speed internet, linens and towels, a microwave, dishes, pots, pans, and other kitchen essentials.  We sweat the details and provide supplies like shampoo, conditioner, tissues, paper towels, dishwasher detergent, soaps, trash bags, etc.  We provide everything you expect from a fine hotel, and then some. Refer to invididual listings to see all that is included, and please contact us directly if needed.

Am I going to get a good deal?
Our prices are competitive with rent-from-owner rates, but with professional service, travel insurance, and immediate on- site assistance should the need arise.  In addition, we offer exclusive discounts from local businesses, available only to SkyRun guests.  SkyRun can help you plan and save on your entire vacation experience, not only the rental itself.  We also offer last-minute booking specials.

How does travel insurance work?
Travel insurance is added by default when you book a property with us; however, you have the option to remove it at your discretion.  The cost is 7% of your reservation.  If you do not have travel insurance, you can not cancel your reservation for any reason.  If you have insurance and you cancel for any covered reason (basically anything other than a change of mind), you can get all or part of your reservation payment back.

How do I make a claim for travel insurance?
Call Royal Adventure Insurance directly at 1-888-933-1113 to make a claim.  Then, call SkyRun to let us know what your new plans are.

How do I rent a property?  What are the deposit and payment terms?
You can rent any of our properties by booking directly on this website using a credit card (or you can mail us a check if your arrival is 40 days or more in the future), or you can call if you would like to speak with us and book with a reservations agent. 

When you book, 1/2 of your rent is charged as a non-refundable deposit to secure your rental. 30 days before your arrival, the remaining amount is due and becomes non-refundable if you need to cancel for any reason (see travel insurance above for exceptions).  At this time, the credit card we have on file will be automatically charged for the balance.

How do I check in?
For most properties, SkyRun utilizes a convenient keypad lock system which allows you to enter your vacation rental using a personalized passcode, as opposed to having to pick up a key and worrying about keeping up with it during your stay and returning it afterwards. This also saves you the trouble of coming to a check- in center beforehand. Your welcome packet will be in your rental upon arrival, and our staff is always only a phone call away if questions arise. 

What rules apply to the properties?
No smoking and no pets (unless specifically designated as pet- friendly) are allowed in the rentals.  No parties where more than the number of people the property sleeps are allowed in the rental at any time. As in your own home, renters are of course subject to citations for noise violations, etc, handed down by public officials. Remember you are staying as a guest in someone's home, where much investment has been made to make your stay enjoyable; please treat all private property with the respect it deserves.


What is included

As local residents, SkyRun staff is available to help make the most of your trip to Colorado.    We strive to have your property ready with everything you need and to provide you with all the information you will need even before you have to ask for it.

But if you DO need something, our staff is here to help daily (and on call 24x7 for emergencies).  We communicate with you the way YOU want to communicate.  That can be using our web-chat, or reading the emails we'll send you before and during your stay or through our industry-exclusive 2-way texting system where you communicate with us by text.  And we're always available on the phone.

Included Services

  • Arrival and Departure Cleaning and Trash Removal
  • Pre-arrival inspection
  • Wi-Fi and TV's
  • Most properties have free parking (check each property for possible charges)
  • Luxury Linens & Towels
  • Fully stocked kitchens

Starter Supplies

  • Coffee/Filters
  • Salt/Pepper
  • Soap/Shampoo/Lotion
  • TP/Paper towels
  • Hairdryer & Ironing board
  • Dish/Dishwasher and Laundrty Detergent (as applicable)
  • Alarm Clock
  • Firewood (as applicable)
Everything you need

Additional Services

  • Crib/Babies Bed and Sheet

    $10/day
  • Pump-up bed with sheets

    $10/day
  • Mid-stay clean

    varies by property
  • Grocery Delivery

    Cost of groceries +10% + $20/hr
  • Travel Insurance

    7% of your stay
  • Local Tips, Advice and Discounts

    Free :)

SkyRun Nederland

655 Hwy 72
Golden, CO 80403
303-625-9814

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