Rental Terms for Timberline Haus
By submitting this reservation, you are agreeing to the following terms and conditions.
Check-in and Check-out times: Normal Check-in time is 4pm, Check-out is 10am. SkyRun is authorized to charge you $50/hr and to remove your items to our check in center and charge you for an extra night if you stay past check out time unless arrangements for late checkout are confirmed.
Age and Occupancy Restrictions: You MUST be at least 25 years old to rent a home from SkyRun. You will need to present a valid ID when you check in or you will be refused access to your home. MAXIMUM OCCUPANCY at ANY TIME is equal to the number of people that is advertised as being able to sleep in beds in the home. NO people beyond that number are allowed at ANY TIME. NO HOUSE PARTIES ALLOWED.
Insurance: If you have purchased travel insurance along with your reservation you have a policy from InsureStays Insurance Agency through the RentalGuardian.com integrated platform. Documents and important phone numbers will be emailed to you once purchased, and details are available at https://nederland.skyrun.com/guest-services/travel-insurance. If you have to cancel or delay or cut short your reservation for a covered reason, you will report the claim to the insurance company directly and you will recover the cost of your rental from them. Guest may call the customer care number on their coverage documents with any questions about the policy and coverage.
Cancellation Policy: Our most flexible cancellation policy.
You can cancel for a FULL no questions asked refund for any reason up to 14 days prior to your arrival.
Use of Specific Property Booked: You have booked a specific property. However, on extremely rare occasions, the specific property you booked may not be available due to circumstances beyond our control such as maintenance problems with the property booked, or a change of ownership or management of the property since you booked. In the event that the property you booked is not available, SkyRun will attempt to place you into a similar or better property at the same price or offer you another property at a lower rate. If the replacement property offered is not acceptable to you for any reason, SkyRun will cancel your reservation and refund your total amount paid. SkyRun does not guarantee that a suitable property will be able to be found. If the property you have rented becomes unoccupiable during your stay (heat or refrigerator breaks for example), SkyRun will also make our best effort to find you a similar or better place to move to and if unable to do so, refund the portion of your rent unused.
Housekeeping: SkyRun units are SELF CATERING at no extra charge. That means that the unit will be clean with you arrive and will be cleaned after you leave and include fresh linen and towels when you arrive. During your stay, YOU are responsible for any cleaning including taking out the trash and washing the linens that SkyRun provides if you choose to wash them. If you want additional towels or linens, Mid-stay cleans may be purchased for a separate charge that provide fresh towels and linens and trash take-out and dishwasher loading and light clean/vacuum.
Rules: No Pets, No Smoking, You must follow the rules of the building you are in including noise, parking and common area use. Failure to comply with any rule listed here means an automatic $300 minimum charge to your credit card for cleaning ($1,000 for a house party, see below)
Damage: Your rental INCLUDES an accidental reported damage waiver fee up to a maximum of $1,500. Therefore, the cost to repair any ACCIDENTAL and REPORTED damage to the rented property including any missing or broken items up to a maximum of $1,500 will be covered at NO CHARGE to you AS LONG AS the damage is reported to a SkyRun employee before you depart. Any damage we deem to be purposeful or negligent or damage not reported will charged to your credit card. Please report any damage that you notice when you check-in to avoid getting charged for damage you didn't create.
Parties: NO HOUSE PARTIES ALLOWED. If there is a party in this home (as evidenced by a noise complaint and/or calling of security or by large amounts of trash and destruction) you WILL BE CHARGED for complete clean-up and replacement for damaged items. This will be AT A MINIMUM $1,000. A party completely voids the damage waiver. If you intend to come and party, rent somewhere else. SkyRun is SERIOUS about protecting our homes so they will be perfect for our owners and responsible guests.
Warranties: Equipment - From time to time, equipment in the homes (utilities, TV's, appliances) and in the resort/buildings (pools, hot tubs, etc.) are out of service. In such a case, notify SkyRun immediately and SkyRun will do everything within our power to correct the situation, including making another home available for your use. However, this may not be possible and is not cause for a full or partial refund. Weather - obviously we can't control the weather. SkyRun will not refund you for any weather-related issues including but not limited to poor conditions, lack of snow, or inability to get to the unit due to weather.
Limitation of Liability: SkyRun assumes no liability for your stay in Colorado or the activities that you take part in while here. The limit of SkyRun's liability is the total amount of compensation we have received for your home rental.
Messaging Agreement: SkyRun sends text and picture messages to you regarding your reservation. If you would like to opt-out of these communications reply STOP. Replying STOP will prevent you from receiving any SMS or MMS communications from SkyRun. You can resubscribe at any time by texting UNSTOP.
SkyRun Agent: Are you sure you have read the important points in the terms to the guest and told them they will receive a copy by email?